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Customs Clearance - DigiWorld Imports

Customs Clearance & Brokers

Customs Brokers

In addition to being freight forwarder, we have department that handles customs your import and export shipments clearance, which is a great step forward when delivering goods to clients nationwide and across borders.

Your Customs Clearance, Fastest and Less Headaches.

Save time and money by contracting Digiworld Imports to handle all your shipping and clearing businesses in the professional manner.

Digiworld Imports is an Authorized Economic Operator, so we can make centralized dispatches, whether exporting or importing freight within or outside Ghana.

As if this were not enough, we also put at your disposal our LAME facilities for export and ADT for import, so that your international shipments and purchases are as agile as possible.

Request a quote and we will contact you.

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At Digiworld Imports we have in-house procurement, shipping  and customs clearing department, providing auxiliary services for foreign trade, speeding up customs inspection procedures, as well as advising on the options available when exporting or importing goods.

Our customs brokers have the capacity to help you:

  • Representing your company before customs when clearing both imports and exports.
  • Advising you on customs and foreign trade matters.
  • Appealing the requirements of the Tax Agency on behalf of your company.
  • Issuing EUR1, ATR and EUR-MED certificates of origin.
  • Coordinating logistical tasks with all parties involved in international operations: carriers, warehousing, authorities, etc.
  • Requesting customs services for certain goods: phytosanitary, quality or sanitary control.
  • Calculating the taxes and duties that your company must pay to customs.

Table Of Contents

  • International transport and customs brokers
  • Authorized Economic Operator
    • Other customs services
  • Customs clearance procedure
    • 🔴 Red Channel – Physical Recognition
    •  🔴 Orange Channel – Documentary Recognition
    •  🔴 Green Channel – Immediate Release
  • Our customs brokers are here to answer your questions

International Local Transport and Customs Brokers

In most cases we perform customs clearance services together with the transport of goods nationwide to ensure the timely delivery of your products. By doing so, we reduce the number of agents involved during the operation, thus guaranteeing the integrity and safety of your goods.

In addition, we provide you with a complete catalogue of services, facilities and advice related to foreign trade to help you better understand and simplify international logistics processes.

Being certified as an Authorized and registered freight forwarder we always maintain with our clients the highest level of security, both for goods and information.

You can also benefit from our simplified customs procedures, such as centralized customs clearance.

Do you need to send goods to other countries by land, sea or air?

In addition to offering these services, we can clear your goods on departure, reducing delivery times.

Do you want more information?

Request a quote explaining your operations and our customs agents will assess your case.

Call Us

Request a Quote

Authorized Economic Operator

Since 2015, Digiworld Imports has been certified as an Authorized freight Operator, from that moment our clients can take advantage of our specialization to reduce the number of inspections, improve security throughout the logistics chain and be able to carry out centralized dispatches from any of our locations.

Other customs services

On the other hand, Digiworld Imports puts at your disposal our customs facilities:

  • Temporary storage warehouse (ADT)
  • Export Goods Storage Facility (LAME)

We have the knowledge and experience you need to complement your international logistics department.

As Authorized Economic Operators, our customs agents can assist your company in international supply operations, safely and securely and taking advantage of simplified clearance.

Call Us

Request a Quote

Customs Clearance Procedure

As we have seen in the import and export process, along with the actual transport and negotiations, customs clearance is a step that must always be carried out.

The exception is when the movement of goods takes place within the nation, in these cases it is only necessary to issue a “T2L” or “T2LF” document proving the Community status of the goods.

Throughout the customs clearance process, we will be able to report the status of the goods via a computerized system, called EDI, thus reducing the time required, eliminating travel and speeding up the process.

At the same time, Customs directly grants a circuit through which the goods will pass. Depending on the level of possible risk that exists, the obligation to verify the documentation or inspect the cargo will be determined, and the decision will be notified by telematics means.

The circuits through which a customs clearance may pass are as follows:

🔴 Red Channel – Physical Recognition

This channel involves a physical check of the cargo by customs, verifying that the data and documentation presented match the goods.

The fact that goods go through the red circuit means delays in delivery times, as the goods must be set aside and unpacked for inspection.

All these costs of moving, emptying and loading the goods derived from the inspection would be borne by the importer or exporter depending on the agreed Incoterm.

Once clearance approval has been obtained, the goods may be removed. Otherwise, the goods will be held at customs, and after a period of time, the goods will either be destroyed or returned to the sender.

🔴 Orange Channel – Documentary Recognition

This involves verifying that all the information included in the customs clearance documents matches.

After the documentary check has been carried out and clearance has been determined, the release of the goods will be issued.

In the event that there are inconsistencies in the documentation provided, the goods will be inspected, passing through the red circuit.

🔴 Green Channel – Immediate Release

If the customs response is the green channel, it means that automatic approval has been granted for the release of the goods.

If the declaration was lodged via GCNet software, the inspector’s signature is replaced by a verification code on the document.

Although most goods go through the green channel, there is still the possibility that some cargo may need to go through the other two control channels to verify that there are indeed no anomalies in the import process.

Our customs brokers are here to answer your questions

If your company is interested in carrying out foreign trade operations and you have doubts about all the necessary procedures, call us or send us a contact form requesting a consultancy for international operations.

Temporary Storage Customs

Temporary Storage Customs

Digiworld Imports, as a logistic operator, offers you a temporary bonded warehouse facility for your import goods. Manage in a controlled way the payment of taxes and expenses derived from customs clearance.

Reduce Costs When Importing Goods

Do you import goods regularly in groupage or large volumes?

By importing goods through a Temporary Storage Customs you will be able to postpone the payment of taxes and duties for up to 30 days.

At Digiworld Imports, in addition to being Authorized and Registered Freight Operators, we are authorized by the Ghana Revenue Authority to store imported goods temporarily in our facilities.

If you want to know all the benefits of importing goods through Digiworld Imports, such as centralized clearance, deferral of customs and VAT payments, or partial clearance, our customer service will be happy to advise you.

Advantages of a Temporary Customs Deposit

The temporary bonded warehouse is a very useful tool for companies involved in the import of products from countries outside the European Economic Community.

This service offers you the following advantages:

  • You can import a large volume of goods at once, reducing transport costs, and clear the goods progressively, thus spreading the costs of clearance over 30 days.
  • You will not have to pay duties and taxes on the goods until they leave the temporary customs deposit warehouse.

How long can the goods be in a Temporary Customs Deposit?

After this period it must be confiscated, destroyed or placed under a customs procedure.

If you would like to get a quick quote for your next import operation or if you would like more information about our bonded warehouse services, just speak to one of our agents.

Cargo handling

The goods may be handled as long as their original state is not modified. It may also be temporarily removed from the warehouse or sold while it is still in the warehouse.

Unlimited storage period

In contrast to a temporary warehouse, there is no time limit for the goods to remain in the warehouse, i.e. the storage period is unlimited or charges may apply.

Export Bonded Warehouse

Reduce costs and handling times when exporting your goods

A bonded warehouse for export goods is a bonded warehouse for the consolidation of goods prior to clearance.

If some of your customers are located in other cities, you will already know that a large part of your resources go into transport and customs clearance.

Normally, when exporting products, the goods must pass through customs before leaving the country, lengthening delivery times.

In the Export Bonded Warehouse of Digiworld Imports you will be able to reduce the stops that your goods have to make from the moment they leave your facilities to your client’s door.

Export without going through customs: shorter delivery times, fewer intermediaries, lower costs.

Logistics services for export

Thanks to a logistics company that has facilities with this authorization, you will be able to save resources and time. Centralizing the logistics tasks of transshipment and palletization in an overcomers facilitates the possibility of dispatching goods without having to go through customs.

Receiving goods at our facilities from various origins in the country, grouping them together and clearing them through customs before dispatching it to its destinations, all in the same place.

Advantages of our Export Bonded Warehouse

Having the services of a logistics operator that has an Authorized Location for Export Goods offers you the following advantages:

  • Export your goods directly from our Export Bonded Warehouse without going through customs. 
  • You will be able to export goods directly from our facilities without having to take your goods to customs before sending them to other countries.
  • Cut export costs. By not having to move the cargo to customs before exporting it, you will reduce costs and operating times.
  • Consolidation of goods before exporting. We can receive and group your products from different parts of the peninsula in our warehouses before clearing customs and sending them to the destination country.
  • Very useful for triangular sales and to be able to export without VAT.
  • Thanks to our in-house team of Customs Brokers, we guarantee flexibility and agility in all customs formalities.

In addition, we can complete the service by carrying out the transport of international goods ourselves, whether by road, sea, rail or air.

Differences between a bonded warehouse for export goods and other bonded warehouses

The main and major difference between an Export Bonded Warehouse and other bonded warehouses is that all the latter are intended for the storage of goods coming from other countries, with the aim of delaying the clearance of the goods, the payment of taxes and the payment of customs duties.

On the other hand, the Export Bonded Warehouse is intended to be used mainly for the grouping of goods destined for export, with customs brokers being able to carry out their clearance work directly from these facilities.

If you would like to get a quick quote for your next export operation, all you have to do is talk to one of our agents.